Cindy Hildinger, Bay Cast Inc. and Bay Cast Technologies
First of all, we planned well in advance with Maner for an upgrade to GP 2013. The checklist and the explanation of the hardware improvements was helpful and made me feel better about the process. Our IT people helped out, so the upgrade went much quicker when the consultant was here. The Maner Costerisan consultant did a very good job.
Bill Cooper, Ann Arbor District Library
We contracted with Maner Costerisan in October 2017 to provide technical support for our Microsoft Dynamics GP & ReQlogic Accounting Software. Right from the beginning, the representative assigned to us took a proactive approach and set-up several onsite meetings to assess our system and to observe the way we were using the software to complete our daily accounting tasks. From these observations, the representative was able to show us better, more efficient ways of completing various tasks and made several recommendations to improve the overall system.
In June 2018, we have begun implementing many of the recommendations, and our representative has been providing onsite support throughout the process. We have found our representative to be very knowledgeable, friendly and respectful. We are very pleased with all of our interactions with Maner’s staff and feel our needs are being addressed timely and professionally. We look forward to our continued partnership.
Tim Schab, Michigan Catholic Conference
The lead on our project was absolutely outstanding! We were highly impressed with Maner Costerisan’s experience with the GP set up and how we were guided through the whole process, step by step. It was so beneficial to be able to have them customize things for us, taking into account all of the nuances of our business.
The fact that we can trust a local firm is a huge benefit for us. Working with the team at Maner is consistently a pleasant experience.
We appreciate that they are always available when we need them, along with the depth of knowledge of the tech support they offer. We don’t have to wait for answers.
Carla Forkin, The Kresge Foundation
Dynamics GP was a wonderful choice, but it’s more than just GP. It’s working with the the Maner team. They are phenomenal. They brought in both CPA’s and technical specialists and everyone on their project team was extremely helpful and enjoyable to work with.
Tom Robinson, CSI Geoturf
When I was in the process of deciding which accounting firm to bring my business to, I looked at a few different companies. I was confident in my choice of Maner Solutions when, after just a short time, they felt like a real part of my own internal team.
Steve Walker in particular integrated himself right into our company, quickly and seamlessly bridging the gap between us feeling like he was an “outsider” to feeling like he was more like a co-worker. He really partnered with us, more so than worked for us.
We purchased a software system that, right out of the box, was not terribly user friendly. Maner gave us a wonderful amount of customization, transforming the product from vanilla to our particular company’s flavor.
Dave Feenstra is also a great person to work with. Our interactions are always spot on and I feel confident that I can really rely on Maner.
Jamie Dickey, St. Vincent Catholic Charities
We have many different grant sources that all have their own reporting requirements and Maner knows our processes and the special needs of our organization inside and out.
The Maner team has gone above and beyond in the last several months by assisting our payroll staff with support issues after hours. All of the staff members that we have interacted with have been very helpful and knowledgeable about our Dynamics GP software. If they run into something that they are unfamiliar with, they generally have someone else on the team that has the answer we need and can assist us quickly.
One of the greatest advantages from the software for us thus far has been being able to set up projects for use in billing for all of our different grant sources and meeting all of their requirements.
Dave Teske, Association of College Unions International
Sage Intacct’s reputation of success with other associations, its flexible chart of accounts, and its seamless integration capabilities set it apart from the other vendors we looked at. We also chose Maner Costerisan as our implementation partner, and have been extremely satisfied with their understanding of our industry, and their valuable insights that help us adapt our thinking.
Shereen Smith, Apple Valley
We always have help available from Maner Costerisan Business Solutions! They have been great at replying to our requests and making the learning process easier. Knowing that someone is there to guide us when we have questions gives us peace of mind.
Originally, we wanted to try doing payroll in-house and the team assisted us in doing so. They provided us with the ability to write various financial reports, which has helped our management team. In changing over from a DOS based accounting system to a Windows based system, they have presented us with ideas about how to streamline the work we do and better ways of reporting the information.
We’ve enjoyed a highly productive working relationship with the team thus far. They’ve created reports for us when we didn’t have the time and did a lot of programming to make the different systems we have work in harmony with each other.
They have treated us with the utmost respect and value and have been there for us each time we’ve needed their assistance.
Amy Coleman, The Kresge Foundation
Maner Costerisan is responsive and available. With our prior vendor, we had to call a help line in another state when we had issues. It is beneficial to have a local consultant available to provide technical assistance when we need it.
Deanne Perrin, Hunter Prell
I know that upgrades are not always easy, but this went much smoother than what I expected, and the time estimated was correct. Maner Costerisan really took care of everything, it was a good experience overall.