Shereen Smith, Apple Valley
We always have help available from Maner Costerisan Business Solutions! They have been great at replying to our requests and making the learning process easier. Knowing that someone is there to guide us when we have questions gives us peace of mind.
Originally, we wanted to try doing payroll in-house and the team assisted us in doing so. They provided us with the ability to write various financial reports, which has helped our management team. In changing over from a DOS based accounting system to a Windows based system, they have presented us with ideas about how to streamline the work we do and better ways of reporting the information.
We’ve enjoyed a highly productive working relationship with the team thus far. They’ve created reports for us when we didn’t have the time and did a lot of programming to make the different systems we have work in harmony with each other.
They have treated us with the utmost respect and value and have been there for us each time we’ve needed their assistance.
Kim Halfmann, Food Bank Council of Michigan
We never could have done it without Maner Costerisan’s help. Everytime I had a question, someone responded quickly and they always had the answer. The most difficult thing of a small non-profit is that I’m the only accountant. If I didn’t have a good support group like Maner Costerisan, I would be on my own. I’m really glad that they were there for me.
Amy Coleman, The Kresge Foundation
Maner Costerisan is responsive and available. With our prior vendor, we had to call a help line in another state when we had issues. It is beneficial to have a local consultant available to provide technical assistance when we need it.
Cindy Hildinger, Bay Cast Inc. and Bay Cast Technologies
First of all, we planned well in advance with Maner for an upgrade to GP 2013. The checklist and the explanation of the hardware improvements was helpful and made me feel better about the process. Our IT people helped out, so the upgrade went much quicker when the consultant was here. The Maner Costerisan consultant did a very good job.
Camie Conklin, Hiawatha Communications
The size of Maner Costerisan allows us to interact with the same audit team year after year, with very little to no turnover. They have been involved with the regulated telephone industry for decades, which makes them the number one choice for our Telephone Company audits, in addition to our Consolidated Holding Company audit.
The engagement team is always willing to answer our questions and concerns throughout the year – not just during the busy audit times. They truly care about their clients and want to assist in any way.
The dedication of the Maner Costerisan team is apparent. The engagement team travels to the heart of Upper Michigan at the end of January every winter and the audit partner always returns in April to present the annual financial statements to our Board of Directors. You would not know there are over 350 miles between their office and ours!
We truly appreciate their specialized expertise in the telecommunications industry and their commitment to their clients.
Don Ash, The Leona Group
We have been working with Maner Costerisan Business Solutions since 2005 and I have been impressed with your professionalism and dedication.
Tim Schab, Michigan Catholic Conference
The lead on our project was absolutely outstanding! We were highly impressed with Maner Costerisan’s experience with the GP set up and how we were guided through the whole process, step by step. It was so beneficial to be able to have them customize things for us, taking into account all of the nuances of our business.
The fact that we can trust a local firm is a huge benefit for us. Working with the team at Maner is consistently a pleasant experience.
We appreciate that they are always available when we need them, along with the depth of knowledge of the tech support they offer. We don’t have to wait for answers.
Tracey Ginder, Michigan Restaurant Association
They quickly responded to financial reporting problems and was able to work with our IT vendor to resolve slow server processing during the upgrade. I have always been very loyal to Maner Costerisan, and know that they’ll always get it right for us.
Jamie Dickey, St. Vincent Catholic Charities
We have many different grant sources that all have their own reporting requirements and Maner knows our processes and the special needs of our organization inside and out.
The Maner team has gone above and beyond in the last several months by assisting our payroll staff with support issues after hours. All of the staff members that we have interacted with have been very helpful and knowledgeable about our Dynamics GP software. If they run into something that they are unfamiliar with, they generally have someone else on the team that has the answer we need and can assist us quickly.
One of the greatest advantages from the software for us thus far has been being able to set up projects for use in billing for all of our different grant sources and meeting all of their requirements.
Carla Forkin, The Kresge Foundation
Dynamics GP was a wonderful choice, but it’s more than just GP. It’s working with the the Maner team. They are phenomenal. They brought in both CPA’s and technical specialists and everyone on their project team was extremely helpful and enjoyable to work with.